Question 1

How do I create an account?

Accepted Answer

Click the "Sign Up" button and create an account using your Google account. It only takes a few seconds!

Question 2

Is Topcher free to use?

Accepted Answer

Creating an account and browsing tutors is completely free. You only pay when you book a tutoring session.

Question 3

What subjects can I get help with?

Accepted Answer

We cover all major subjects including Mathematics, Physics, Chemistry, Biology, English, History, Geography, Computer Science, and more.

Question 4

How long are tutoring sessions?

Accepted Answer

Sessions can be as short as 30 minutes (micro sessions) or up to 2 hours. You choose what works best for your learning needs.

Question 5

Can I cancel or reschedule a session?

Accepted Answer

Yes, you can cancel or reschedule up to 2 hours before your session starts for a full refund. Cancellations made less than 2 hours before may incur a fee.

Question 6

How do I join a tutoring session?

Accepted Answer

When it's time for your session, you'll receive a link to join the video call. Just click the link and you're in!

Question 7

How do I pay for sessions?

Accepted Answer

Payment is arranged directly between you and your tutor. You can agree on a payment method that works for both of you.

Question 8

What if I'm not satisfied with a session?

Accepted Answer

If you're unsatisfied with a session, contact us within 24 hours and we'll review your case. We may offer a refund or free replacement session.

Question 9

Are there any hidden fees?

Accepted Answer

No hidden fees. The price you see is the price you pay. Tutors set their own rates, which are clearly displayed on their profiles.

Question 10

How do I become a tutor?

Accepted Answer

Click "Become a Tutor" and fill out the application form. You'll need to verify your academic credentials. We review applications within 48 hours.

Question 11

How much can I earn as a tutor?

Accepted Answer

You set your own hourly rate. Most tutors charge between ৳200–600 per hour depending on their experience and subject.

Question 12

When do I get paid?

Accepted Answer

Payment is arranged directly between you and your student after each session.

Frequently Asked Questions

Getting Started

Booking Sessions

Payments

For Tutors

Still have questions?