Privacy Policy

Last updated: March 2026

Introduction

At Topcher, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Information We Collect

Personal Information

When you register, we collect:

  • Name and email address
  • Phone number (optional)
  • Educational information (for tutors)
  • Profile photo

Usage Information

We automatically collect:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent

How We Use Your Information

We use your information to:

  • Provide and maintain our services
  • Match students with suitable tutors
  • Send important updates and notifications
  • Improve our platform and user experience
  • Prevent fraud and ensure security
  • Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share information with:

  • Other users (profile information for matching)
  • Service providers (for platform operations)
  • Legal authorities (when required by law)

Data Security

We implement industry-standard security measures including:

  • SSL/TLS encryption for data transmission
  • Encrypted password storage
  • Regular security audits
  • Access controls and monitoring

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your account and data
  • Export your data
  • Opt out of marketing communications
  • Withdraw consent at any time

Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information for legal compliance, fraud prevention, or legitimate business purposes after account deletion.

Children's Privacy

Our services are intended for users aged 13 and above. We do not knowingly collect information from children under 13. If we become aware of such collection, we will delete the information immediately.

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

For privacy-related inquiries, contact our Data Protection Officer at support@topcher.me